U.S. Orders:
International Orders:
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
U.S. Orders:
International Orders:
Playful color meets everyday reliability in the Pelikan Twist Fountain Pen - Neo Mint. Built around Pelikan's distinctive helical silhouette, this lightweight writer sits naturally in the hand and delivers a smooth, tidy line from its medium stainless steel nib. The fresh mint finish adds a crisp, modern touch to a pen designed for notes, journaling, and study sessions alike.
The Twist profile is more than a look; its gently rotated, triangular form guides a relaxed grip and encourages proper finger placement for both left- and right-handed writers. The durable resin body keeps weight low without feeling flimsy, while the contoured section helps reduce pressure points during longer writing sessions. A secure cap protects the nib between tasks and keeps the pen ready when ideas strike.
Pelikan's medium stainless steel nib offers an easy, dependable start with balanced flow that suits a wide range of everyday papers. The generous sweet spot keeps lines consistent even as grip or angle shifts, and the nib's light, controllable feedback provides reassuring precision for handwriting practice, meeting notes, and quick lists.
Simple to live with and quick to clean, the Pelikan Twist accepts ink cartridges for grab-and-go convenience and can also be used with a converter for bottled ink versatility (sold separately). The straightforward section and feed make routine rinsing easy, supporting a low-maintenance daily carry you will not hesitate to toss in a bag.
Order Processing Time: Most orders are processed and shipped within 1 business day of receiving the order.
Special Request Items and Custom-Made Products: Certain items, such as special request items or custom-made products, may require additional shipping time. In such cases, please allow up extra time for these items to be shipped.
Pre-Orders: Any items available for pre-order will have the estimated delivery date listed in the product description.
Product Descriptions: We highly recommend reading the product descriptions carefully before making a purchase, especially for items with extended shipping times. Any information regarding extended shipping times or special requirements will be mentioned in the product description.
Drop Shipping: In the event of errors in our on-hand inventory or to expedite delivery, some items may be drop shipped directly from our US distributors. This means that these items will be shipped directly from the distributor's warehouse to your designated shipping address.
U.S. Orders:
Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
Refunds: A full refund will be issued for returned items.
Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
Refund Method: Refunds will be processed using the original form of payment.
Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
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