Pilot Custom 823 Fountain Pen - Smoke
U.S. Orders:
- Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
- Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
- Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
- Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
- Returns can be initiated by clicking the link here.
- Return Period: Customers may return items within 7 days of order delivery.
- Refunds: A full refund will be issued for returned items.
- Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
- Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
- Refund Method: Refunds will be processed using the original form of payment.
- Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
- Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
- Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
U.S. Orders:
- Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
- Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
- Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
- Exclusions: Currently, we do not offer shipping to Russia and South Africa.
A unique alternative to the everyday fountain pen, the Pilot Custom 823 is in a league of its own. The translucent smoky grey cap and barrel, visible ink supply, and unique writing system make refilling effortless. This fountain pen features a 14k gold nib, matching gold trim, and a vacuum filling system. A simple, yet elegant design, the Custom 823 is great for everyday writing.
Each pen is merchandised in a silver sateen lined Pilot gift box with a 70ml bottle of Pilot Blue (same ink as Namiki blue) fountain pen ink.
Product Specifications:
Capped Length: 6.0 in.(152.4mm)
Posted Length: 6.5 in.(165.1mm)
Length of Body: 5.25 in.(133.4mm)
Length of Cap: 2.875 in.(73.0mm)
Diameter of Body: 0.5 in.(12.7mm)
Diameter of Cap: 0.625 in.(15.9mm)
Diameter of Grip: 0.375 in.(9.5mm)
Weight: 1.0 oz.(28.35g)
Body Material: Resin
Section Material: Resin
Nib Material: 14k Gold
Fill Mechanism: Vacuum
Cartridge Type: Bottled Ink
Ink Capacity: 2.5ml
Cap Rotations: 1.75
Cap Type: Threaded
Postable: Yes
Demonstrator: Yes
Clip Style: Spring Metal
I love how the Pilot Customer 823 looks and feels. The fine nib is a smooth writer, with just a bit of feedback. The Smoke finish is pretty subtle, noticible in the thin areas of the pen like the edge of the cap, while thicker areas approach opaque.
I have the 823 inked with Akkermann Shocking Blue, the house ink of choice. My only gripe is that the feed does not seem enough. When first un-capped, the line is nicely wet, not a gusher but a good amount of ink. By the end of a paragraph, the pen is laying down a very dry line and starting to skip on the downstroke. I can wet it up by unscrewing and retightening the fill, which seems to push a bit of ink into the feed. Perhaps the problem is with the ink?
My next step is to try it with a thinner ink to see if the feed can keep up with a consistent writing session. If not, I may have to get the feed worked on.
Given the look and feel, I really want this pen to be a favorite, with a nice consistent wet line, like it starts out.
It looks great. It writes smooth, and holds a lot of ink. Get one and see!
Picked this up in the store in downtown Greenville a couple of weeks ago, and I couldn’t be happier with the pen. Chris was great at responding to my questions and I’ve not only found a great pen, but I’ve found one I enjoy writing with every day. I highly recommend the Custom 823.
