U.S. Orders:
International Orders:
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
U.S. Orders:
International Orders:
The Pilot Custom Urushi Fountain Pen - Vermillion brings the warmth of traditional Japanese lacquer to an oversize, quietly commanding silhouette. Built on an ebonite core and finished by hand in layered vermillion urushi, it glows with a depth and luster that only natural lacquer achieves. Anchored by one of Pilot's largest 18k gold nibs, it offers a composed, confident character that rewards both daily notes and extended sessions at the desk.
Urushi is a living finish. Applied in successive coats, cured in a controlled cabinet, and polished by hand, it creates a surface of remarkable gloss and depth while preserving the warmth of the ebonite beneath. The vermillion tone carries a cultural resonance in Japan, long associated with celebration and protection, and here it reads as vivid yet dignified against the pen's classic gold-plated accents.
The Custom Urushi's generous proportions are balanced rather than bulky. Subtle curvature through the cap and barrel, a broad cap band, and Pilot's signature clip keep the design purposeful and timeless. In the hand, the lacquered ebonite warms quickly, lending a tactile, organic feel that modern synthetics rarely match.
The No. 30 18k gold nib is tuned for smoothness and dependable flow, delivering a broad sweet spot with gentle responsiveness rather than softness. Available in Medium-Fine, Medium, and Broad, it suits precise drafting as readily as expressive, shading-rich handwriting. The pen settles into a steady rhythm, encouraging unhurried lines and crisp character formation.
Filling is practical and generous. The cartridge converter system accepts Pilot proprietary cartridges for convenience, and the included CON-70 push-button converter offers ample capacity for longer stretches between refills. Together with the pen's balanced weight and secure screw cap, the Custom Urushi favors long, uninterrupted writing without fatigue.
Pilot has produced fine writing instruments in Japan since 1918, uniting in-house nib making with a lacquer tradition that flourishes under its Namiki atelier. The Pilot Custom Urushi sits where daily reliability meets artisanal finish, marrying a modern, precision-built mechanism with a hand-applied urushi surface that will develop a quiet patina of use over time. It is a considered expression of Japanese craft, designed to be used and appreciated for decades.
Order Processing Time: Most orders are processed and shipped within 1 business day of receiving the order.
Special Request Items and Custom-Made Products: Certain items, such as special request items or custom-made products, may require additional shipping time. In such cases, please allow up extra time for these items to be shipped.
Pre-Orders: Any items available for pre-order will have the estimated delivery date listed in the product description.
Product Descriptions: We highly recommend reading the product descriptions carefully before making a purchase, especially for items with extended shipping times. Any information regarding extended shipping times or special requirements will be mentioned in the product description.
Drop Shipping: In the event of errors in our on-hand inventory or to expedite delivery, some items may be drop shipped directly from our US distributors. This means that these items will be shipped directly from the distributor's warehouse to your designated shipping address.
U.S. Orders:
Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
Refunds: A full refund will be issued for returned items.
Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
Refund Method: Refunds will be processed using the original form of payment.
Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
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