U.S. Orders:
International Orders:
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
U.S. Orders:
International Orders:
The Inkredible Box: Penthusiast Annual Subscription delivers a year of carefully considered writing essentials with a 6% savings for prepaying the full term. Built for enthusiasts ready to move beyond entry level, this plan emphasizes dependable pens, expressive inks, and useful accessories that invite daily use and steady discovery month after month.
Each monthly delivery focuses on practical enjoyment, quality, and variety. Expect a thoughtful mix that often includes a capable writing instrument, distinctive ink selections, and complementary stationery or desk tools to round out your setup. Curation favors reliability and tasteful design over gimmicks, highlighting pieces you will want to reach for every day, from journaling sessions and study notes to professional correspondence.
Selections may feature a range of writing formats and accessories over the course of the year, such as fountain pens, rollerballs or ballpoints, bottled inks or cartridges, converters, pen sleeves, and paper goods. Color palettes and finishes are chosen to be wearable and interesting, while ink choices span work-friendly tones as well as characterful hues that reward experimentation. No two months are identical, keeping your rotation engaging and fresh.
Choosing the annual Penthusiast plan ensures uninterrupted monthly deliveries for a full year, along with the convenience of a single prepaid charge. The built-in 6% savings compared to the monthly rate rewards commitment, while the cadence keeps inspiration consistent without overwhelming your desk. This tier strikes a balance between elevated materials and everyday practicality, bringing you credible, enthusiast-grade tools that feel good in hand and perform reliably on the page.
Whether you are refining a focused kit or expanding a growing collection, the Penthusiast level maintains a versatile scope. The mix is designed to integrate seamlessly into real-world writing, offering useful upgrades, new textures and inks to explore, and the occasional surprise that broadens your perspective without sacrificing usability.
Truphae is a specialty retailer dedicated to fine writing instruments and enthusiast stationery. With hands-on product knowledge and a passion for everyday performance, the team curates selections that are considered, credible, and aligned with the needs of writers at an elevated level.
Order Processing Time: Most orders are processed and shipped within 1 business day of receiving the order.
Special Request Items and Custom-Made Products: Certain items, such as special request items or custom-made products, may require additional shipping time. In such cases, please allow up extra time for these items to be shipped.
Pre-Orders: Any items available for pre-order will have the estimated delivery date listed in the product description.
Product Descriptions: We highly recommend reading the product descriptions carefully before making a purchase, especially for items with extended shipping times. Any information regarding extended shipping times or special requirements will be mentioned in the product description.
Drop Shipping: In the event of errors in our on-hand inventory or to expedite delivery, some items may be drop shipped directly from our US distributors. This means that these items will be shipped directly from the distributor's warehouse to your designated shipping address.
U.S. Orders:
Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
Refunds: A full refund will be issued for returned items.
Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
Refund Method: Refunds will be processed using the original form of payment.
Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
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