U.S. Orders:
- Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
- Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
- Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
- Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
- Returns can be initiated by clicking the link here.
- Return Period: Customers may return items within 7 days of order delivery.
- Refunds: A full refund will be issued for returned items.
- Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
- Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
- Refund Method: Refunds will be processed using the original form of payment.
- Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
- Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
- Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
U.S. Orders:
- Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
- Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
- Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
- Exclusions: Currently, we do not offer shipping to Russia and South Africa.
The Truphae Inkredible Box: Collector brings the thrill of discovery to fountain pen enthusiasts who appreciate premium tools and thoughtful curation. Each auto-renew box presents a selection of collector-minded writing pieces and complementary stationery with a combined retail value of $150, chosen to deliver both variety and real-world utility.
The Collector Experience
Our team curates across finishes, nib options, and accessory pairings to create a cohesive experience each cycle. Expect a refined mix that highlights craftsmanship, materials, and everyday usability, so your desk setup feels considered rather than crowded.
Writing Experience
From well-balanced fountain pens to inks that showcase shading and saturation, every box is selected to encourage regular writing, note-taking, and journaling. The goal is simple: introduce you to quality pieces that feel rewarding in hand and on the page, while maintaining clear value at each delivery.
Technical Specifications
- Subscription: Auto-renew
- Retail value per box: $150
- Curation focus: Premium fountain pen gear and stationery
- Typical contents: May include a fountain pen, ink, or accessories
- Vendor: Truphae
