U.S. Orders:
International Orders:
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
U.S. Orders:
International Orders:
The Cross Townsend Rollerball Pen - Jade pairs the substantial Townsend silhouette with a glossy jade-green finish. Fine gold-colored flecks catch the light across the cap and barrel, while polished gold-tone trim frames the deep green.
Townsend debuted in 1993 and became one of Cross’s flagship collections. Its Art Deco influence is visible in the tapered profile and double cap bands. On this Jade version, the gold-tone clip and bands bring out the flecks in the finish, while a glossy black grip sets off the tapered rollerball tip.
Alongside the Jade fountain pen and ballpoint, this rollerball offers the same green and gold palette in a capped, refillable format. The small gold-colored emblem on the cap is a distinctive detail of the piece shown here.
The rollerball lays down a fluid line with light pressure. The tapered grip gives the fingers a defined place to rest, and the replaceable refill makes the pen practical for regular use.
A.T. Cross traces its history to 1846. The Townsend carries forward the brand’s recognizable tapered silhouette in a fuller profile than the slimmer Century family.
Order Processing Time: Most orders are processed and shipped within 1 business day of receiving the order.
Special Request Items and Custom-Made Products: Certain items, such as special request items or custom-made products, may require additional shipping time. In such cases, please allow up extra time for these items to be shipped.
Pre-Orders: Any items available for pre-order will have the estimated delivery date listed in the product description.
Product Descriptions: We highly recommend reading the product descriptions carefully before making a purchase, especially for items with extended shipping times. Any information regarding extended shipping times or special requirements will be mentioned in the product description.
Drop Shipping: In the event of errors in our on-hand inventory or to expedite delivery, some items may be drop shipped directly from our US distributors. This means that these items will be shipped directly from the distributor's warehouse to your designated shipping address.
U.S. Orders:
Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
Refunds: A full refund will be issued for returned items.
Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
Refund Method: Refunds will be processed using the original form of payment.
Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
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