Whether you are purchasing a new pen or preowned pen, an expensive pen or a modestly priced one, Chris and Kylie always provide an excellent purchasing experience and quality products. This was true for my purchase of the 149. A rewarding experience in every way, and a very fine pen.
I was nervous buying a preowned ‘grail’ pen, site unseen, but the 149 was perfect! Truphae was, and has always been, a joy to work with! Thanks
I haven’t received my pen yet. The pen I paid over $500 for was shipped uninsured via the cheapest parcel method with USPS (as part of the free shipping offer). So, this is where I’m at 14 days later. I have no pen! Truphae prompted me to share my thoughts on my pen. So, my thought is, I’m so tired of being nickel-and-dimed by everyone having to do with fountain pens. They all want all my money for the smallest/cheapest effort and production quality on their part.
I've had minor issues with the pens I've received through no fault of Truphae, and they've handled it so far with excellent customer service. The condition of the pens themselves is excellent.
I resent the pen to fix the nib and have not received the pen yet. I will rate after I get my pen.