U.S. Orders:
International Orders:
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
U.S. Orders:
International Orders:
Writing instruments from Montblanc stand out through their unmistakable elegance and exquisite workmanship. They accompany their owner for life. Over the course of its history, the characteristic Montblanc pen has become a timeless classic. The unmistakable Montblanc emblem decorates the cap of each writing instrument.
The Meisterstück 149 - a design that writes history. Deep black precious resin with gold-coated details, surmounted by the white star emblem and finished with a handcrafted Au 750 gold nib, evolves into Montblanc’s design icon.
These pens are in excellent preowned condition, meaning they have been used slightly, but show very minimal signs of wear. They come with all boxes and papers. Some have 14k gold nibs, whereas some are 18k. This depends on when the pens were manufactured. If you have a preference, please reach out prior to ordering, and we will do our best to accommodate your preferences.
Whether you are purchasing a new pen or preowned pen, an expensive pen or a modestly priced one, Chris and Kylie always provide an excellent purchasing experience and quality products. This was true for my purchase of the 149. A rewarding experience in every way, and a very fine pen.
I was nervous buying a preowned ‘grail’ pen, site unseen, but the 149 was perfect! Truphae was, and has always been, a joy to work with! Thanks
I haven’t received my pen yet. The pen I paid over $500 for was shipped uninsured via the cheapest parcel method with USPS (as part of the free shipping offer). So, this is where I’m at 14 days later. I have no pen! Truphae prompted me to share my thoughts on my pen. So, my thought is, I’m so tired of being nickel-and-dimed by everyone having to do with fountain pens. They all want all my money for the smallest/cheapest effort and production quality on their part.
I've had minor issues with the pens I've received through no fault of Truphae, and they've handled it so far with excellent customer service. The condition of the pens themselves is excellent.
I resent the pen to fix the nib and have not received the pen yet. I will rate after I get my pen.
Order Processing Time: Most orders are processed and shipped within 1 business day of receiving the order.
Special Request Items and Custom-Made Products: Certain items, such as special request items or custom-made products, may require additional shipping time. In such cases, please allow up extra time for these items to be shipped.
Pre-Orders: Any items available for pre-order will have the estimated delivery date listed in the product description.
Product Descriptions: We highly recommend reading the product descriptions carefully before making a purchase, especially for items with extended shipping times. Any information regarding extended shipping times or special requirements will be mentioned in the product description.
Drop Shipping: In the event of errors in our on-hand inventory or to expedite delivery, some items may be drop shipped directly from our US distributors. This means that these items will be shipped directly from the distributor's warehouse to your designated shipping address.
U.S. Orders:
Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
Refunds: A full refund will be issued for returned items.
Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
Refund Method: Refunds will be processed using the original form of payment.
Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
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