U.S. Orders:
International Orders:
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
U.S. Orders:
International Orders:
Use Code: "PENTHUSIAST" For 50% off your first month!
*Requires a 3 month minimum commitment.
*Orders will ship within 5 business days of purchase.
Im so excited about this box! I received the diplomat viper pen and 5 ink samples! Im hooked! Will be keeping this subscription!
$60 fountain pen for a $80 subscription box is hardly worth it. This is the 2nd box I received. At least it came with a notebook this time around. The 1st box was ok, pen was good, original cost about $100. The ink was too light and could not make it words. This time they gave darker ink, per my request but a cheaper plastic pen, that I would’ve never chosen. Unfortunately I have to do 1 more box before cancellation, so hopefully they next box is better.
I have an inexpensive fountain pen collection that I use daily. This level was a way to get stylish upgrades, add to my ink collection, and receive my first pen case. Great value for the money.
The box was great! It was so much fun opening it and being surprised with all that was inside. I did not have a Diplomat pen, and the Viper has a hooded nib, which is fun to write with. The samples of ink were different and exciting!
The Sheaffer pen was okay but I asked specifically for fine to extra fine point nibs. I was disappointed with the inks.
Order Processing Time: Most orders are processed and shipped within 1 business day of receiving the order.
Special Request Items and Custom-Made Products: Certain items, such as special request items or custom-made products, may require additional shipping time. In such cases, please allow up extra time for these items to be shipped.
Pre-Orders: Any items available for pre-order will have the estimated delivery date listed in the product description.
Product Descriptions: We highly recommend reading the product descriptions carefully before making a purchase, especially for items with extended shipping times. Any information regarding extended shipping times or special requirements will be mentioned in the product description.
Drop Shipping: In the event of errors in our on-hand inventory or to expedite delivery, some items may be drop shipped directly from our US distributors. This means that these items will be shipped directly from the distributor's warehouse to your designated shipping address.
U.S. Orders:
Free Shipping: We offer free shipping for all U.S. orders over $20, including Alaska and Hawaii.
Standard Shipping Fee: For U.S. orders below $20, a flat shipping fee of $5.99 will be applied.
International Orders:
Shipping Rates: International shipping rates are calculated based on the weight of the package and the destination country.
Exclusions: Currently, we do not offer shipping to Russia and South Africa.
Please note that shipping times may vary depending on the destination and other factors beyond our control. Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer.
Refunds: A full refund will be issued for returned items.
Condition of Return: To be eligible for a refund, the item must be returned in its original condition, including all original boxes and packaging.
Restocking Fee: For used items or items missing their original packaging, a 20% restocking fee will be applied.
Refund Method: Refunds will be processed using the original form of payment.
Return Shipping: Customers are responsible for the shipping costs associated with the return, unless the return is due to a product defect or an error on our part.
Return Process: To initiate a return, please contact our customer service team with your order details and the reason for return. Once the return is approved, you will receive further instructions on how to proceed.
Refund Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned item.
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